Frequently Asked Questions
When will my order ship?
Since all LITHE products are freshly made-to-order, your order will be shipped after 1-3 working days.
Where does LITHE ship to?
Currently, LITHE only provides delivery service within Hong Kong, but we hope to expand our shipping destinations in the future. Stay tuned for updates!!
Are LITHE products vegan-friendly?
Yes, all LITHE products are currently vegan-friendly. If a product contains a non-vegan ingredient, we will clearly state it in the product description.
What preservatives do LITHE products contain?
LITHE uses a natural preservative that is well-known and has been evaluated as safe for both rinse-off and leave-on products. It is free from parabens and is one of the most effective antimicrobials, inhibiting the growth of gram-positive and gram-negative bacteria, yeast, and mold.
What is the shelf life of LITHE’s products?
LITHE recommends using our products as soon as possible after receiving them, as they are freshly made and do not contain chemical preservatives. Under proper storage conditions, our products can typically last for 3 months.
Does LITHE use essential oils in your products?
Yes, LITHE uses essential oils in some of our products. Essential oils provide a pleasant fragrance and can have various skin benefits. However, not all of our products contain essential oils. Please refer to the ingredient list for each product.
Are LITHE products cruelty-free?
Yes, LITHE's products are absolutely cruelty-free. The only living being who has been tested on is the founder.